• Experience value as a function of hedonic and utilitarian dominant services 

      Prebensen, Nina Katrine; Rosengren, Sara Therese (Journal article; Tidsskriftartikkel; Peer reviewed, 2016-01)
      The purpose of this paper is to examine the relative importance of dimensions of experience value in four different hedonic- and utilitarian-dominated services. The proposed hypotheses are tested by an experimental design. Altogether, four different service experiences, taking place during a tourist weekend trip, were studied using a scenario-based approach. In total, 938 members of a nationally ...